Company Overview:
NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.
Role Overview:
We are seeking a dynamic and detail-oriented Product Manager with 3+ years of experience to lead and manage the lifecycle of certification-based training products, particularly focused on AI Certs and Google Cloud. The ideal candidate will have a strong understanding of the certification ecosystem, a passion for innovation, and the ability to drive strategic growth through data-driven decision-making and cross-functional collaboration. This role involves working closely with vendor managers and sales engineers to expand our certification portfolio and drive business outcomes.
Key Responsibilities:
- Manage and maintain accurate course, product, and certification data within the CMS, including details such as books, labs, and related resources.
- Integrate AI tools (e.g., ChatGPT, Copilot, etc.) to enhance product design, learner engagement, and automation processes.
- Collaborate with vendor managers to strengthen relationships and explore partnership opportunities.
- Collaborate with Sales Engineers and the Sales Team to align offerings with market demand, support sales queries, and join client calls when necessary.
- Oversee full course lifecycle management—from launch to retirement.
- Develop SEO-friendly meta descriptions and support the discovery of courses.
- Maintain and update the Master Course List and Pricing Sheet in coordination with Vendor Managers.
- Design learning roadmaps aligned with vendor goals and evolving industry trends.
- Work closely with Marketing to promote learning paths, develop content, and drive course visibility through various channels.
- Align course schedules with strategic objectives and ensure timely publication on NetCom and vendor platforms.
- Analyze enrollment data and generate reports to support revenue and learner growth targets.
- Conduct competitor research to identify gaps and recommend enhancements to course offerings.
- Coordinate with internal teams—Sales, Marketing, Operations, and Instructors—to ensure cross-functional alignment and leverage expertise for strategic initiatives.
- Attend vendor enablement sessions and share insights with internal stakeholders.
- Conducting product trainings for internal teams.
Skills & Competencies:
- 2-3 years of experience in the relevant industry/Edtech Industry
- Good understanding of AI tools and applications in a business/product environment.
- Proficiency with CMS tools, Excel, and reporting platforms
- Ability to work cross-functionally and manage multiple priorities
- Exposure to or hands-on experience with google cloud certifications and AI-related certifications (e.g., Azure AI, AWS AI, Google AI).
- Strong analytical, communication, and project management skills.
- Experience with Agile methodologies is a plus.
- Bachelor’s degree in computer science, Engineering, Business, or related field (MBA is a plus).
- Excellent communication and presentation skills.
