𝐉𝐨𝐛 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭:
Join a global leader in Learning & Development and grow in a learning-driven culture that helps you develop world-class skills and a rewarding career.
𝐉𝐨𝐛 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰:
Netcom Learning Bangladesh is seeking professional, empathetic, and customer-focused CSRs to join our support team. Candidates should be passionate about helping others, eager to learn, and committed to delivering excellent service across calls, emails, and live chats.
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Computing & Information System
- Bachelor of Science (BSc) in Computer Science
- Ahsanullah University of Science and Technology,BRAC University,North South University,American International University Bangladesh,East West University students will get preference
Experience
· 1 to 2 years
- The applicants should have experience in the following business area(s): Training Institutes, IT Enabled Service, Educational Technology (Edtech) Startup, Business-to-Business (B2B) Software and Services Startup
- Freshers are also encouraged to apply.
Additional Requirements
Responsibilities & Context
- Identify and generate new business opportunities through research, networking, and outreach.
- Conduct research to understand prospective clients’ training needs, organizational challenges, and growth goals.
- Develop and maintain a robust pipeline of potential clients through cold calling, email campaigns, social media, and networking events.
- Build and maintain long-term relationships with clients, acting as their main point of contact for training inquiries and program development.
- Conduct meetings, presentations, and consultations to understand the training requirements of client organizations and tailor NetCom Learning’s solutions to meet those needs.
- Collaborate closely with clients to create customized training plans that address skills gaps, foster employee productivity, and enhance team performance.
- Prepare, deliver, and refine presentations, proposals, and pricing options to present NetCom Learning’s services and value proposition effectively.
- Stay informed on industry trends in corporate training, technology, and workforce development to identify new opportunities and challenges in the market.
- Gather insights on competitors’ offerings and market conditions to adjust NetCom Learning’s approach and maintain a competitive edge.
- Provide feedback to the product development team to inform the creation of new training programs aligned with emerging business needs.
- Collaborate with internal teams, including Marketing, Product Development, and Customer Support, to develop effective go-to-market strategies.
- Work with marketing to create campaigns, content, and materials to support business development efforts.
Compensation & Other Benefits
- Performance bonus,Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
